We provide routine inspections, updates, and troubleshooting to keep your security systems running reliably and efficiently. Oculens ensures your Verkada ecosystem—cameras, access control, and alarms—stays optimized for performance, compliance, and uptime.

Each maintenance plan can include:

• Firmware & Software Updates: Keep devices and cloud features current with the latest security patches and performance enhancements.

• Health Monitoring: Proactive checks on camera streams, door controllers, and alarm sensors to identify and resolve issues before they impact operations.

• User & Permission Audits: Review and update role-based access, SSO configurations, and SCIM provisioning to maintain security and compliance.

• Configuration Reviews: Validate schedules, badge templates, visitor workflows, and alarm escalation paths for accuracy and efficiency.

• New Feature Evaluation: Verkada regularly releases new products and software capabilities. We assess these updates to determine if they align with your security goals and implement them when they add measurable value.

• Hardware Inspections: Physical checks on cameras, door controllers, cabling, and power sources to prevent downtime.

• Performance Reporting: Detailed reports on system health, uptime, and usage trends to inform future planning.

Our maintenance services are ideal for organizations that require continuous reliability and security without the burden of manual oversight. With Oculens, you get proactive care, expert troubleshooting, and peace of mind knowing your Verkada system is always operating at its best.